Policies and Values
Please read all appointment preparation requirements, policies, and values. By proceeding with the booking, you acknowledge and consent to comply with all policies and guidelines.
Deposits
A $50 deposit is required to book an initial appointment as a new client. All deposits are NON-REFUNDABLE and NON-TRANSFERABLE to a future appointment.
Refunds
NO REFUNDS AVAILABLE. When booking, you are consenting to the intentionally outlined pre and post care instructions to ensure the best results. During your appointment, ample time will be provided for open communication, and feedback.
Payments
While cash is preferred, The Good Brow accepts all major credit cards, Venmo, and AfterPay.
If you are interested in using AfterPay, please email Thegoodbrowcolumbus@gmail.com prior to your appointment.
Results
Cosmetic Tattooing is a two-step process that requires an initial session and a touch up for desired results. After your initial session we will book your 5-8 week touch up while you are in the studio. It’s important to allow the skin to fully heal however your touchup should be book NO later than 10 weeks out. Results vary per client based on pigment retention and lifestyle.
It’s important to keep in mind that there is responsibility on me as your brow artist and I strive to use the best pigments, tools, and products etc. to give you the best results. As the client, following the pre-care and post care instructions I’ve provided is imperative to your healing results. I take time to curate aftercare kits for you to take home, and not adhering to guidelines can impact retention.
Cover ups/Corrections
Clients with previous brow or lip work from another artist must book a consultation to determine client eligibility. Client eligibility is determined case by case but is always rooted in integrity and realistic expectations.
Late Policy
Due to scheduling commitments to other clients and my scheduling, I reserve the right to reschedule any appointment for which you are more than 15 minutes late. I will do my best to accommodate your service, however due to time constraints and my obligation to other clients, your appointment may have to be cancelled, the deposit will not be refunded.
Cancellations
I respectfully request that you provide a 48-hour notice for cancellations and appointment changes. Any cancellations within 48 hours’ will require 50% of the appointment cost.
Reschedules are based off of my availability which can be viewed via my booking application. Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time.
No Call/No shows
If you no call/no show an appointment, you will be charged 100% of the appointment cost and will NOT be able to schedule any future appointments.